Tips for dental patients

The Dental Board of Australia (the Board) and Ahpra have created ‘Tips for dental patients’ to help members of the public make sure they are getting safe care from their dental practitioner.

The primary objective of the Board and Ahpra is to protect the public.

You can help make sure you are getting safe care from your dental practitioner by asking the following questions:

  1. Is your dental practitioner registered?
  2. Does the surgery look clean and tidy? 
  3. Is your dental practitioner wearing appropriate clothing, gloves, a mask and glasses? 
  4. Does your dental practitioner have a sink in their surgery where they can wash their hands? 
  5. Does your dental practitioner work with an assistant? 
  6. Are the instruments used on you clean or new and disposable? 
  7. You can ask your dental practitioner if their instruments are sterilised or if they have an autoclave (which is a machine used to sterilise instruments).

Ask your dental practitioner any questions you have about infection control or what they are doing.

Watch the tips for patients

This video is no longer available as it is under review, having regard to infection control measures taken by dental practitioners during the COVID-19 pandemic.

Who to contact

It is usually best for you to resolve any problems with your dental practitioner if you can.

If you still have concerns, you can make a notification/complaint to:

Page reviewed 11/03/2021